Consumer Financial Services

NERA's economists have extensive experience with consumer financial services issues. Bank and non-bank consumer financial services providers rely on NERA to provide expert analysis, testimony, and advisory services in the following contexts:

• Litigation
• Enforcement actions
• Supervisory examinations
• Regulatory analysis

Our deep practical expertise cuts across the financial services industry, including banking, servicing, credit cards, money transmitter, payday loans, mortgage origination and securitization, and investment products. Many of NERA's economists have direct regulatory experience, having held key positions at government agencies including the Consumer Financial Protection Bureau, the Federal Trade Commission, the Federal Deposit Insurance Corporation, the Securities and Exchange Commission, and the President's Council of Economic Advisers. Outside of the public sector, NERA experts have held senior positions at some of the world's leading financial and advisory companies.

We combine an authoritative understanding of the relevant laws and regulations with the industry's leading experience in producing highly rigorous and objective economic analysis.

In the area of consumer financial services, NERA experts have experience with:

• Allegations of unfair, deceptive, or abusive acts or practices (UDAAP) and unfair or deceptive acts or practices (UDAP)
• Analysis of transactional deposit account, consumer loan, and servicing data
• Fair lending
• Assisting with preparation of responses to NORA Notices, PARR Letters, and Civil Investigative Demands (CID)
• Disputes between financial services providers and vendors
• Allegations of excessive mortgage and credit card fees
• TILA disclosures
• Analysis related to restitution
• Analysis of antitrust issues in relation to payments infrastructure
• Economic analysis, both theoretical and empirical, of consumer financial protection regulations and policy